Returns Policy
At Given Strip Mall , we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a flexible return policy.
Return Window:
- You can return most items within 30 days of delivery
- Some items, such as personalized products and final sale items, may have a restocking fee or are non-returnable
Return Process:
- Go to Your Orders and select the order containing the item you want to return
- Click on the "Return or replace items" button
- Select the reason for return and follow the instructions
Refunds:
- Refunds are processed within 5-7 business days after we receive the returned item
- Refunds will be issued in the original payment method
- Shipping costs are non-refundable, unless the item is defective or was sent in error
Condition of Returns:
- Items must be in their original condition, with all tags attached
- Items must not have been worn, used, or altered
Exceptions:
- Certain items, such as hazardous materials, personalized products, and final sale items, may have special return requirements or are non-returnable
- Items marked as "Final Sale" are non-returnable
Contact Us:
- If you have any questions or concerns about our return policy, please contact our customer service team
This returns policy outlines the procedures and conditions for returning items, including the return window, process, refunds, and exceptions. It also provides contact information for customer service.